Kinh
nghiệm: 2 năm
Chức
vụ: Nhân viên/ Chuyên viên
Yêu cầu bằng
cấp: Đại học
Yêu cầu giới
tính: Nữ
Số lượng cần
tuyển: 1 nhân viên
Hình thức làm
việc: Toàn thời gian
Mô tả công việc
- Solve student support cases assigned by the Student Care Supervisor.
- Communicate with parents to update and answer inquiries about students’ progress, suggest extra materials, and practices if needed.
- Assess students and design personalized learning paths for students to reach learning outcomes per request by parents.
- Contact parents and solve complaint cases related to academic matters.
- Train and supervise junior members of the team as required.
- Maintain and work to increase the rate of students continue to study month by month
- Working hours: Working 6 days a week (1 flexible day-off), fixed shift A and possibly rotating shifts a few days a week, according to the following shifts:.
+ Shift A: 8:30 - 17:30 (fixed shift)
+ Shift B: 14:00 - 22:00 (rotating shift)
+ Shift C: 8:30 - 12:00 then 17:30 - 22:00 (rotating shift)
Yêu cầu công việc
- Academic background and qualification: University degree in English Pedagogy or University degree with teaching experience are preferred;
- At least 2 years experience in a similar role, candidates with background in education services are preferred;
- Customer-oriented, student-focus mindset;
- Strong office productivity level & time management ability;
- Good communication skills in Vietnamese;
- Eager to learn, ambitious and energetic, team player;
- Responsible, hard-working and ready to work to meet deadlines;
- Attention to details is a must.
Quyền lợi được hưởng
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Chế độ bảo hiểm
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Nghỉ phép năm
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Đồng phục
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Tăng lương
- Competitive salary: VND 8-10 million gross/month;
- Retention bonus available, depending on the rate of students continue to study month by month;
- Annual salary review;
- 13th month salary (depending on business results);
- To be guaranteed the benefits of social insurance, health insurance, holidays and Tet according to the labor law;
- Annual health check package when becoming a full-time employee;
- Opportunity to work, learn and develop in a dynamic online training (e-learning) company;
- Free access to learn hundreds of useful courses on soft skills and foreign languages built by a team of skilled instructors on the Kyna platform;
- Participate in quarterly internal bonding activities: Beerfest, Teambuilding, Year-end Party, ...
Yêu cầu hồ sơ
Nộp hồ sơ qua email (bấm vào nút "NỘP HỒ SƠ" bên dưới)
Địa chỉ: 18 Trần Xuân Lê, Hòa Khê, Thanh Khê, Đà Nẵng
Thông tin liên hệ
Người liên hệ: Phòng nhân sự
Cách nộp hồ sơ
Cách 1: Nộp hồ sơ trực tiếp tại văn
phòng:
Địa chỉ nộp: 18 Trần Xuân Lê, Hòa Khê, Thanh Khê, Đà Nẵng
Cách 2: Gửi hồ sơ qua email
Nộp hồ
sơ
Hồ sơ của bạn sẽ được gửi tới email nhà tuyển dụng
Tin tuyển dụng đã hết hạn nộp hồ sơ
