- Serves as a primary business contact for the customers and is responsible for customer satisfaction
- Work closely with the Solutions/Presales Consulting teams in order to consistently provide the best services to Customers, as well as represent customer needs and goals within the organization to ensure quality
- Build good relationships with customers to encourage new and repeated business opportunities
- Increase the customers base by hunting potential customers and maintaining close relationship with existing customers
- Market analysis, business development plan, liaising with line managers to fulfill the target/ quota
- Providing timely feedback to line management regarding performance
- Prepare and deliver sales oriented solution presentations to customers that help to solve their business and technology needs
- Reports to the Manager, providing regular input on all account activities, including status and call reports on a weekly basis, monthly report and Sales Forecast.