Defining direction and involving in resource development, work in presale support and follow up with project related to the competence, involve in resource planning and dispatching for the competence.
Each competence can have one or more competence leaders depend on how big the competence is. However, there will be one competence lead to be in charge as the main contact point for the competence.
Define and maintain the technical standards for each position
Build and maintain an assessment system for each level (meet or not meet)
Monitor and develop the technical skills of the current work force
Coordinate with training department to build the qualified junior layer for more balanced staffing model
Support and propose to the resource planning department for suitable resource allocations for the project
Propose the technical development or training plan, follow, motivate and support the technical resources for skills developments, which matches to the personal and company needs
Support/Coach technical members to make sure they reach the skills standard levels
Provide hands-on supports to the competency team members during the work in the project
Join to build the framework at the beginning of the project
Work with PMs to make sure the skills development plan of each individual competency team member is maximized continuously via the project works
Coordinate with PMs to solve the people related exceptions, this helps to minimize the turn-over rate
Manage the expectations of the competency team members
Manage the turn-over rate of the resource under the relevant competency
To contribute to and/or design system architecture
To help the clients in technical support if needed
To self-train on new technologies and broaden the knowledge among the company
To obtain professional certificates if being requested
To review the source code, detailed designs, architecture designs documents