Operations Manager


36 Trần Quốc Toản, Hải Châu, Đà Nẵng

Mức lương: Thỏa thuận

Hạn nộp hồ sơ: 15/02/2023

Kinh nghiệm: Không yêu cầu
Chức vụ: Quản lý
Yêu cầu bằng cấp: Không yêu cầu
Yêu cầu giới tính: Không yêu cầu
Số lượng cần tuyển: 1 nhân viên
Hình thức làm việc: Toàn thời gian
Ngành nghề: Quản lý điều hành
Địa điểm làm việc: Đà Nẵng
Mô tả công việc
– Increasing moderation quality and efficiency ensuring the highest quality standards and administration of the content audit process.
– Daily communication with the client to align expectations.
– Metric driven, analyzing, and reporting on team productivity and delivery of targets to the Head of the department.
– Maintaining the internal moderation calendar for the relevant programs
– Ensuring auditing and archiving are completed by each moderator, and that this is completed at the end of each program to the required standard
– Ensuring that the external moderation deadlines are met, and requisite material provided
– Maintaining and evaluating assessment procedures including internal and external moderation;
– Reviewing external moderation reports and ensuring that action is taken to address any concerns and/or recommendations included in the reports.
Yêu cầu công việc
– Have a decent level of English (no English certificate is required but English level should be equivalent to IELTS 6.5/TOEIC 850 and up)
– At least 1 year of proven experience in an operations management role (team size: 20+).
– Experiencing in Moderation/ Customer Services/ Quality Assurance/ Community moderation is a plus.
– Used to work in BPO (Business Process Outsourcing) company is a plus.
– Have experience working with content management methods and tools.
– Experience with Google sheets/documents, have good ability to understand/ process data
– Analytically-minded and detail-oriented
– Have the ability to handle multitasking, can prioritize, and give solutions to conflicts efficiently.
– Are self-starters and have a high degree of personal responsibility
– Demonstrate a positive, can-do, proactive attitude
– Enjoy working and contributing as part of a team
Quyền lợi được hưởng
  • Chế độ bảo hiểm
  • Nghỉ phép năm
  • Đồng phục
  • Tăng lương

– Salary: up to 20 mil/month (NET salary)
– Attractive benefits, international, fun and professional working environment
– An open and honest culture where people are valued, treated fairly and trusted and empowered
– Chance to work closely with both experienced Vietnamese and foreign experts
– Continuous and professional training to fully develop your potential
– Flexible working hours, we work 40 hours per week (Monday-Friday)
– 13th salary and additional bonus every year
– Lunch allowance and free drinks (coffee, tea, etc)
– Health Insurance package
– Social Insurance under Vietnam law
– Annual health check, annual flu vaccination
– Paid leave (12 days/year), sick leave and personal leave
– Free English classes with native teachers
– A standing desk if you like; No dress code; Company trip

Yêu cầu hồ sơ
Nộp hồ sơ qua email (bấm vào nút "NỘP HỒ SƠ" bên dưới)
Địa chỉ: 36 Trần Quốc Toản, Hải Châu, Đà Nẵng
Liên hệ: 02365676789
Thông tin liên hệ
Người liên hệ: Phòng nhân sự
Địa chỉ: 36 Trần Quốc Toản, Hải Châu, Đà Nẵng (xem bản đồ chi tiết)
Số điện thoại: 02365676789
Cách nộp hồ sơ

Cách 1: Nộp hồ sơ trực tiếp tại văn phòng:

Địa chỉ nộp: 36 Trần Quốc Toản, Hải Châu, Đà Nẵng

Cách 2: Gửi hồ sơ qua email Nộp hồ sơ

Hồ sơ của bạn sẽ được gửi tới email nhà tuyển dụng
* Hạn nộp: 15-02-2023

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